Privacy policy

Please read this policy carefully. Relevant information about the processing of your personal data and the rights recognized by current regulations on the matter is specified therein.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

In case of providing third-party personal, you hereby agree to obtain the prior consent of those affected and to inform them about the content of this policy.

In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.

1. Who is responsible for the processing of your data The data controller is the entity RIALTO LIVING PALMA S.L., with registered office at C/ Sant Feliu, 3, 07012 Palma (Illes Balears); Email:

2. Why will we process your data and on what legal basis?

   Management of the relationship with customers and users: We process the data that you provide us in your queries or online requests for information to attend to your requests and get in touch with you in relation to them.

   We process the data that you provide us in your queries or online requests for information to attend to your requests and get in touch with you in relation to them.

   Sending of commercial communications and managing distribution lists: We process the identification and contact data provided by our clients and people who sign up for our distribution lists to send them communications regarding our activities and services.

   These processing procedures are based on the consent requested. The fact of not giving your consent or withdrawing it does not condition the provision of any requested services.

   At any time, you may request your withdrawal from processing for commercial purposes by activating the link provided for this purpose in our communications or by sending an email to:

   Statistical and quality management purposes: In order to evaluate and manage the quality of our services and products, we perform statistics based on aggregated data obtained from the browsing data of our visitors, e.g. IP address, weblogs, pages visited, or actions carried out on the Web (+ info in our cookie policy).

   These processing procedures are based on our legitimate interest to evaluate and manage the quality and content of our services, as well as to evaluate the effectiveness of our information and promotional campaigns. In order to weigh this interest with respect to their rights and freedoms, it has been determined that the processing should have a limited impact on the privacy of the interested parties, in line with their reasonable expectations and that they must not pose significant threats.

3. To whom can we communicate your data? Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication. For example, in the case of requests that involve accessory services provided by third-party providers, the personal data necessary to process said request will be communicated to the corresponding providers, solely for this purpose.
4. How long will we keep your data? As a general rule, we will keep your data throughout the duration of the relationship you have with us and in any case within the statutory limits set forth in the legal provisions, for example, in accounting and tax matters, and for the time necessary to attend to possible responsibilities arising from processing procedure. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. The data processed for our commercial communications will remain valid as long as you do not request its deletion.

5. What are your rights? You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, to access them. You may also request that your data be rectified when they are inaccurate or be completed, if necessary, as well as request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

   Under certain circumstances, you may request the limitation of the processing of your data. In such a case, we will only process the affected data for the formulation, exercise or defence of claims or with a view to protecting the rights of other people. Under specific conditions and for reasons related to your particular situation, you may also oppose the processing of your data. In this instance, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defence of claims. Likewise, and under certain conditions, you may request the portability of your data so that they are transmitted to another data controller.

   You can revoke the consent that you have given for certain purposes, without affecting the legality of the processing based on the consent prior to its withdrawal, and file a claim with the Spanish Agency for Data Protection.

   To request your withdrawal from processing for commercial purposes, you can use the link provided for this purpose in our communications or send an email to the following email address:

   In order to exercise your rights, you must send us a request by post or email to the addresses indicated in the section: Who is responsible for the processing of your data?

   You may obtain more information about your rights and how to exercise them at the Spanish Data Protection Agency at www.aepd.es.